In Africa and Latin America, phone service--particularly wireless service--is just coming online. In these emerging markets, average revenue per user is relatively low, and pre-paid service is the dominant model. But customer growth is "off the hook."

In its 2006 worldwide mobile services forecast, Gartner estimates that the total number of mobile subscribers in emerging markets will reach 2.075 million by 2008 and 2.49 billion by 2010. Gartner also estimates that, in that time, nearly 1 billion subscribers are expected to enter the market. And every one of them will be looking for a compelling customer experience.

Amdocs is bringing its experience and expertise in delivering the intentional customer experience to emerging markets, with the Value platform coming from SigValue (pending acquisition). The Value platform addresses the needs of service providers serving emerging markets with billing, customer care and service control on a single system that supports multiple networks, multiple services and all lines of business.

Whether in markets in the earliest stages of development or those that have the most advanced and sophisticated requirements in the world, Amdocs is helping to transform the customer experience